How do I complete an I-9 as part of the KitchenSync employee onboarding process?

You must complete an I-9 for each new hire within three days of hire. Follow these instructions to take care of this task.

1. Log into

2. Find your new hire's profile by navigating to "Team Members" -> "Onboarding," then scan your list of open onboardings or search for your employee by name.

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3. Enter the employee's profile by clicking on their name. Ensure the their onboarding stage is Survey Completed, Paperwork Sent, or Paperwork Signed

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4. Scroll down to the "Paperwork" section and click "Add New."

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5. Select "Work Authorization (Create Electronic I-9)" as the document type.

This will activate the drop down screens for selecting the type of work authorization documents that your employee has presented to you. 

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Tip: If you need help determining whether your employee's documents are acceptable for I-9 purposes, visit this page.

6. Enter the required/requested info and then press "Save." 

  • You are not required to upload a copy of the employee's documents.

7. A few minutes after you save, the new hire will receive an email from KitchenSync (via HelloSign) prompting them to review and sign their I-9.

8. Once the employee has signed, it will be forwarded to you for signature. Review the information carefully, and then sign accordingly.

9. Contact our HR department if something looks wrong. 

Look out for these common mistakes: 

Employee's ID is expired

Employee's stated citizenship status does not make sense with the ID presented.

Example: Citizenship is marked as "alien authorized to work" but ID used was a Permanent Resident Card.

KitchenSync HR can be reached at or by calling 424.248.9289.