Follow these steps to match new employees or new positions for existing employees between your point-of-sale system and the Labor Module in KitchenSync.
- Access the 'POS Employee Mapping' Feature which can be found under the "Employees" section in the Labor Module application of KitchenSync:
- Match the "POS Employee Name" to the appropriate "Payroll Employee" and "Payroll Job" via the drop down lists.
- If the "POS Employee Name" is someone that should not be included on payroll, you can ignore their record by using the "ignore button".
- Save any changes.
- After mapping is complete, the employee’s hours should appear in the "Time Clock" section, beginning at the date of their first POS clock-in for the mapped position.
- Be sure to complete the mapping process each week before the payroll deadline: Tuesday's at 9pm.
- If an employee has multiple positions, you will have to separately “map” each one of them to the corresponding Payroll Job.
- If the employee’s name or position does not appear in the payroll drop-down lists, check the following:
- Has the employee’s profile been set up in KitchenSync?
- Has the employee’s position been added to his profile?
- If the employee's hours for the newly mapped position do not appear in the time clock after mapping is complete, check the following:
- Did you save the changes?
- Is the start date for the position correct on the Employment Info page?
- Did the employee actually clock into the POS for the shift(s) in question?
- If you are still experiencing issues, please contact support by calling or texting 424-248-9289 or emailing firstname.lastname@example.org
- The problem is likely due to mapping to an inactive, duplicate, or incorrect name or position.
The mapping function has a direct impact on employee wages and paychecks. Please use the utmost caution when going through this process.
Mapping a POS Employee Name to the incorrect Payroll Employee will result in the wrong person being paid.
Mapping a POS Job to the incorrect Payroll Job may result in hours paid at an incorrect rate and inaccurate labor reports.
Ignoring a POS Employee Name may result in an employee not being paid.